Support
Contact
For product support, email mrcaoxiansheng@qq.com. Include your device model, iOS version, app version, and a description of the issue. Never send your vault password or backup password.
Back up your data
After unlocking a space, open Settings and choose Export Encrypted Backup. Save the backup outside the app, such as in iCloud Drive or on a computer, and confirm that the file exists at the destination. Keep the password separately.
Restore a backup
Backup restoration is available on the initial Create Your Private Space screen when the installation has no existing space. A backup cannot overwrite or merge with an existing vault.
Restore a purchase
Use Restore Apple Purchases on the membership screen to restore eligible subscription or lifetime purchase rights. This restores membership only and does not restore vault files.
技术支持
密屿
联系我们
如需产品支持，请发送邮件至 mrcaoxiansheng@qq.com。请说明设备型号、iOS 版本、应用版本和问题现象。请勿发送空间密码或备份密码。
备份数据
解锁空间后，在“设置”中选择“导出加密备份”。请将备份保存到应用外部，例如 iCloud Drive 或电脑，并确认目标位置中已存在备份文件。密码请另行妥善保管。
恢复备份
当当前安装尚未创建任何空间时，可在初始的“创建你的私密空间”页面恢复备份。备份不能覆盖现有保险库，也不能与现有内容合并。
恢复购买
在会员页面使用“恢复 Apple 购买”，可恢复符合条件的订阅或终身购买权益。该功能只恢复会员权益，不恢复保险库文件。